Transforming Southwark's NHS

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Friday 23 January 2009 10.35am
NHS Southwark is this week embarking on a consultation process for our primary and community care strategy, which includes the model for the Dulwich Health and Social Care Centre.

PDF copies of the Consultation document and the accompanying survey can also be found on www.southwarkpct.nhs.uk. I am afraid the attachments are too large to post here, but if anyone would like copies emailed or posted to them please get in touch (details at end).
We want to involve a wide range of local people to give us their views and experiences, so if you are able to support us by passing these details onto your friends, neighbours, colleagues or service users, we would very much appreciate it. Paper copies are being delivered from Wednesday, and if you work within a local organisation and would like extra copies, please let me know.

How can people give feedback?
By POST: The survey can be printed out and when completed posted (no stamp required) to Transforming Southwark's NHS, FREEPOST, Milton Hall, 244 Deansgate, Manchester, M3 4BQ
ONLINE: An on-line survey can be found at www.southwarkpct.nhs.uk

Other methods of consultation
This consultation is being delivered by a consultancy called Vision TwentyOne, who can be contacted on 0845 230 0139. As well as the attached written survey, they will be conducting one-to-one interviews, telephone surveys and focus groups locally, and are particularly keen to get in touch with groups that are seldom heard. If you have any ideas how they may be able to speak with groups of people from different ethnic communities, disabled residents, people with mental health concerns or anyone else who may have difficulty giving their views then please do contact Vision TwentyOne.

If you would like to be on our direct mailing list - or if you have any other queries - please get in touch with our Patient & Public Involvement Team on 020 3299 6444 or email keri.lewis@southwarkpct.nhs.uk.

Many thanks,
Keri Lewis
Patient & Public Involvement Facilitator
NHS Southwark
Sunday 25 January 2009 8.31pm
I have a lot I'd like to say about health care in Southwark, largely because I've had the misfortune to need it, but it is not clear from this document what the changes that are proposed are and how they will affect us.
It's all spin and no content. I don't need to hear other people's "spun" stories, I want someone to here my real ones.

How are you planning to get accurate feedback if you don't explain what the changes you propose are?

More (any) access to urgent health care round here would be great. There is no out of hours service at my GP. Just a doctor at the end of a phone. He can't come to me. He has no facility for me to go to him. All he can do is say "go to A and E". NHS Direct can do that.

Doctors with time to treat you, access to the tests they need to treat you. My GP doesn't have access to the tests he needs to properly treat my hypothyroidism. I have to pay privately or be mistreated.

How much have you spent designing this "consultation"?

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