Sunday 8 February 2009 11.47am
Hi everyone, I would appreciate advice on (the old chestnut of) noisy neighbours, or in this case their kids. They live on the third floor and I live (underneath them) on the ground floor.
They have two toddlers who are up day and night and who constantly Throw, drop and bang (with several objects) on to a laminate floor ( having a laminate floor is against our leases). This week for example I had to go and knock on their door at 3.20am, and yesterday the noise started just after 7-am and continued (on and off) for 18-hours.
I have spoken to our managing agents (Jan'08) and they did send a letter to the family involved. For a brief period there was an improvement. Since then things have got worse.
Our managing agents seem to be reluctant to enforce the parts of the lease (we all have a share of the freehold) that deals with noise nuisances and the fact that each flat should only have carpets on the floors). I have also spoken to Southwark Council
Noise Team who when I mentioned kids said there was nothing they could do.
Help, I am at the stressed out stage, Any advice would be gratefully received.