Tuesday 8 April 2014 8.42pm
I think people are being overly harsh in questioning the motives on these contributions. It might not be my experience of the garage but I respect other people's views when it is genuinely shared. No business can be all good all the time
I'd agree. It was that questioning which led me to share my story.
On the subject of questioning, what about the fact that the director/owner of MCG is able to write gushing reviews about his own business, as per the link in my earlier post of today? If we're so quick to question the motives of the new members, what do we say about that? Any potential customer would be having the wool pulled over their eyes before they even got to the garage!
I don't have an axe to grind re my "experience" with MCG and indeed I was reluctant to share it, but I felt it was worth sharing on the basis that anyone looking for MCG on here can take into account that whilst there are many happy customers - fact - there are equally some who weren't entirely happy with the service they received. They can then make an informed decision.
However, I hope that Dennis isn't deterred from contributing to the forum. Reference to "RAC regulations" doesn't make the man a liar. Why should he not expect an Audi standard of service/quality? Since 2004 or even earlier, legislation was passed allowing independent garages, such as MCG, to be on an equal footing - they're even allowed to stamp the service book of a brand new vehicle.
I prefer to say positive things about local businesses rather than negative things and so I'll say no more about my experience.