Saturday 21 March 2009 4.24pm
Southwark has been infected by the conficker worm (see http://en.wikipedia.org/wiki/Conficker
) and this has been a cause of IT unreliability over the past few weeks.
This week the air conditioning in the data centre in John Smith House on the Walworth Road
failed and the servers went into shutdown mode. Clearly the other data centre should have taken over their role at this point and we've asked why this did not happen as it should.
On the conficker front Serco, the IT partner of the Council, has been working to eradicate the virus and I agree completely that it's not acceptable for hundreds of staff to be unable to access the computer systems on a given day.
misskarenwalkerse1 said "It is about time someone made a serious complaint to Serco on behalf of the council's customers and its staff" - I can confirm that this has been done as this is in my portfolio area. If she wants to speak to me confidentially about this she's more than welcome to do so.
Cllr Tim McNally
LibDem Member for Chaucer Ward
Executive Member for Resources
07903 967 809 mobile