Friday 31 July 2009 10.55pm
Coincidentally, a colleague of mine stayed at said Park Plaza County Hall
hotel for business last week. She observed there were lots of Brazilian tourists staying so hotel is probably marketing to Brazil. When she checked in, she complained that her hotel room was untidy and on her first morning, she had to call the front desk to use another bathtub because the one in her room still had soap scum from the prior guest. She checked out the next morning. She has already submitted a complaint to our company's travel department and Carlson Wagonlit.
Set wages in accordance to number of rooms cleaned and you're going to get poorly cleaned rooms. Adversely, the hotel will not gain return customer business. It goes to show: you always get what you pay for.