I have recently seen a flyer for a dry cleaning company operating in the SE1 area that collects garments at home.
I tried the service with the following results : 1 shirt's cuff ripped, delivery times not respected. Called the "manager" and was told to stop using them if unhappy !!! Which I have - talk of customer service.
I wonder if anyone else has had similar disastrous experiences with The Penguin?
I would definitely recommend to STAY CLEAR of THE PENGUIN !
Doh. I was about to give them a go, after seeing one of their vans last night. I have tried 2 companies in SE1 to get my shirts done - one local dry cleaners that delivers, and Room Service.
Both have been useless.
The local company just stopped answering its phone!!
Room Service - started out being good (if a little expensive) but then I had two instances of trying to book a pick-up and being told 'they'll call me back' which they didn't. On two occasions, their IT systems were down so they couldn't take my booking. I just gave up eventually and do my own.
If anyone knows a company that does a decent service, please let me know.