Saturday 12 June 2010 12.31am
A note of caution.
Druid held my bike hostage for five days after a promise to do the job the next day. (I even followed Thor's (Druid's boss) advice to take the bike to their temporary Bermondsey Square
shop for a more certain outcome).
I came back to pick up my bike at the agreed time to find the BS unit closed. I had asked them to call me (on my mobile) if there was any delay or cost over-run. No call.
So I popped in at the Druid St HQ that evening, and was assured that the bike would be fixed that very evening - and that they would call me when it was ready. Again, I never heard at thing.
Same story for the next 4 days (I even gave them my home and work numbers, too, after the first day's disappointment), despite my turning up at the nominated place and at the nominated time to collect my bike, day after day.
I would go into the daily excuses on request, but since I do not wish to waste everyone's time, I will only mention one choice plea, which was that "the other two mechanics were so slaughtered last night and their hangovers so bad that they didn't come in today. That's not right, is it?". And that was a Monday night, which the doughty and well-meaning mechanic Rob was referring to !
A friend of mine (I saw his oily receipt floating around the workshop) had a bigger job done and also had to chase Druid up to get the bike back, much later than advertised. He was not a happy bunny.
Seriously, take your bike to Druid at your peril, or if you are going on your summer holidays for a fortnight.