Friday 6 August 2010 6.38pm
I used to think all the health and safety stories were urban myths. Then my partner used to work in the archduke. Someone ordered walnut slice for their dessert and then 'remembered' they had a severe nut allergy. They sued the restaurant as it did not mention that there were nuts in the walnut slice. The advice was to settle out of court! Not for an enormous sum but low four figures.
Restaurants are up against people like this - pretending to be normal everyday members of the public. Usually - health and safety reasons are cited to mean fear of litigation. Bizarre behaviour by a business usually is due to someone having their fingers burned by someone like the above.