Saturday 22 April 2017 4.10pm
Our old pal (!) and the thread that has bore children threads but has ever-lasting life; The Post!
So on the 15t of April - I had the usual red card for recorded delivery put through my door when I was IN with no attempt to ring the door bell or deliver. I don't re-order a delivery on line much these days, as I have found that is when my parcels go missing. So first chance I got to skip down to Mandela Way
sorting was yesterday. I was also expecting a second item posted April 11th but as of yesterday had not arrived.
So when I handed the member of staff my red card for the first item - I said could you look please and see if there is a 2nd item that is long overdue. Low and behold he came back after a while, with my red card signed for item and the second parcel I was waiting for which had been aggressively ripped open with bits hanging out.
I questioned the staff member as to why there had been no attempt to deliver this item and no red card left to which he replied ( brace yourself) Postmen are only allowed to deliver one red card per address per week! So when I probed- how was I suppose to know it was here at the sorting office he said- you would have found out when you picked your other parcel up! At this the queue forming behind me went into uproar- with shouts of rubbish and a lot worst.
When I said -so if I had re-orderd the red carded item on line- I would not of know about the second item? To which I got a shrug? And when I asked him about the second parcel being ripped open - he refused to answer. On being asked to speak to a manager he said LUNCH!
As you can imagine - I have sent a formal complaint to the CEOs office. Just to make clear this was two separate items from two sources so not lumped in together. As mentioned elsewhere I had a proven theft in Mandela Way
of an item last year that RM had to compensate me for ( after pushing for it)