Monday 11 April 2011 10.03pm
To update this one:
I spent a several mornings watching buses at different stops on Old Kent Road
a few weeks ago. Each morning, I saw buses leaving full, and buses leaving people behind - not just on route 63, but the 63 did seem to be struggling to cope more than other routes (although the 53 and 172 were also quite crowded).
The worst problems I saw were at the stop on Old Kent Road
just north of East Street - in the space of an hour, of twelve 63s seen, seven of them didn't let anyone on board at all.
I've passed my observations to TfL, but they are maintaining their view that capacity on the route is "adequate". If anyone disagrees with this (or has ongoing problems with any other bus route for that matter), it's worth e-mailing TfL - there's a contact form on their website - to try to raise their awareness of the problems.