Does everyone know that PC World in the OKR has shut for refurbishments and has moved to the premises of Curry's near the OKR Tesco...and after that Curry's is closing completely and the premises is going to be something else entirely. I was caught on the hop yesterday when going to PC World and finding it all boarded up.
Does that mean, Jackie, that the current Currys will ultimately close? That is a shame; I bought a tumble drier from there a couple of years back and was served by the manager. Excellent service there (unlike Surrey Quays where I've only every experienced difficulty).
Yes it's closing totally. The site is going to be some other thing, the chap told me what but I cant remember,but nothing we really need. There is a Currys near MacDonalds opposite the PC World but it's smaller.
I agree to a certain extent, Urbanite, but Comet is very competitive price-wise and, although service is variable, if you're on a budget I've always found they are cheap.
Also, I give you the example of ethernet cable. I wanted a 10-metre extension lead. Curry's and PC World only sold Belkin cable at £40 for a pack had nothing cheaper. This seems to be the way with essentials like extension leads, SCART/HDMI cables and the like. Comet had a cheaper (but just as good) equivalent for about £15. Whilst Curry's service is better, Comet's prices are far better, despite location.
I should add that I don't work for Comet, Curry's or PC World!
My experience of customer service at these stores seems to be the opposite.
A couple of years ago, I wanted a specific piece of equipment. I went to PC World OKR, where they had one on display and no indication that it was out of stock.
For some reason, they were using a supermarket deli style ticketing system to organise a queue for service. Twenty five minutes later, when my number came up, I was informed that they didn't have the item in stock and wouldn't sell me the display item. Neither did they offer to order me one in.
Across the road in Comet, they had the item in stock and cheaper, with good, pretty efficient service.