Tuesday 3 April 2012 1.08pm
Here's an old post on a similar problem:
Calling the Council's Noise Team can be frustrating when as here, the nuisance has stopped by the time they arrive. However if the problem is ongoing there's a strong argument to carry on complaining.
Meanwhile loud music/noise at any time and especially at night, constitutes anti-social behaviour (ASB). Housing management has a duty to take action on ASB complaints, working with the Council's dedicated SASBU section in more serious cases.
Housing management handles ASB cases regardless of the tenure of the flat where the perpetrators live. They can be leaseholders or private tenants of a non-resident leaseholder, or Council tenants - it's all the same.
So you could contact your Resident Officer (RO). Based on past experience I suggest you contact the RO every time you suffer noise nuisance. That way the housing management wing of Southwark Council
should be in no doubt you have a problem and need support.
Email is a good way to do this. Remember to save your messages. These can be valuable later as a 'contemporaneous record' of the problem.
The old post includes an e-address for Modupe Somoye. Modupe still covers Tabard estate and is Resident Services Manager (previously Housing Manager) in the North Management Area of the housing department. This has replaced the old Area Housing Office.
You may be able to find the name/contact details for your Resident Officer on your block's Tenants & Residents Association board. Failing that if you email Modupe either she or your RO should get back to you. The noticeboard will also have publicity about your TRA meeting. Once again Modupe will be able to advise on this.
Former Chair & Committee member, Tabard Gardens