Thursday 21 June 2012 6.46pm
Had a good day and decided to take advantage of a drink at Browns
- it is good there as you can actually sit outside on the right side and not breath in the smoke.
On arrival the doors are closed and was told that there were not enough staff to serve in the area. So offered to carry the drinks from the bar - as you need to do sometimes at Browns
- normally in winter- I have no issue with carrying drinks.
However - told that would encourage others to sit there who would expect service.
After suggesting that 'others' may be good for business was told that actually the area was not designated for non-smokers (I am allergic) and never has been.
Can anyone confirm my recollection over the past 5 or so years from visiting Browns
- that that area has been non-smoking - which is why it is a great place for taking the kids also.
1 Not having enough staff to service an area that has a specific proposition.
2 Simple use of a measure will show that the distances are equal when servicing the two areas.
3 The service is geared to the staff and not the customer.
4 The area as far as I recall is a no smoking area - so why say it is not.
Less money into Browns
till and more in my pocket.
If you have a view the person responsible is called Shani and I will check his statements with the owners.
I guess the Olympics will provide rich pickings for places along the river - and guess they will be more welcoming afterwards ads is the case when the tourists vanish each year.
Guess who won't be experiencing you service from now on!