Monday 8 July 2013 4.44pm
Right, I sent her yet another invite to visit us residents. I'm curious what response I will get this time. Judging by previous experience I assume I will be fobbed off again.....
Dear Ms Kelley
I read with great interest in local media that a programme is about to be aired on Channel 4 with you participating as undercover boss.
This comes as an enormous surprise to me given the fact that yourself (CEO), Strategic Director of Housing, Head of Major Works, Head of Investment as well as Peter John, Leader of Southwark Council
continuously and repeatedly refuse to visit a couple of us Draper House residents in our homes to see with your own eyes under what miserable conditions we have been living in our homes since November 2012 when refurbishment contractor was suspended resulting in the eventual termination of the contract. Breyer Group subsequently even received a staggering £314,000 pay off for their spectacular failings in order to enable Southwark Council
to terminate the contract due to lack of inclusion of a break clause within the contract.
If you're sincerely interested what really happens on the ground then you surely should have visited us residents a long time ago to get a thorough insight into Southwark Council
s operations. If you genuinely wonder why residents (not only us at Draper House by looks of it) are so frustrated, upset and have lost trust in Southwark Council
management you really must come and meet us to get some proper understanding what's going so wrong at Southwark Council
. You can also rest assured that visiting us will take up far less time than filming a tv programme, or attending MIPIM (international real estate show) in Cannes, France.
Maybe your initial lack of interest to visit us was due to the lack of tv cameras being present when visiting us? Please rest assured that you are most welcome to bring as many tv crews with you as you like should you or your senior staff members finally change your minds and visit us in our homes.
Are you finally changing your mind and pay us a long deserved and well overdue visit or will you continue to hide in your Tooley Street
headquarters afraid to meet your residents in person?
So far Southwark's senior housing management's excuse not to visit some of us residents has always been that the actual project managers report back to senior management and henceforth management knows precisely what's been happening and what the situation is / conditions are at Draper House. This excuse is simply not good enough as frankly there is no such thing as seeing utterly failed building works with your own eyes to fully understand what impact this really has on residents lives on a daily basis. Please also remember that this project has not only failed due to Breyer Group, but has also been seriously mismanaged by Southwark Council
as is evident in the scrutiny meeting reports. Henceforth the repeated refusal to meet us is only adding insult to injury making matters much worse than they are already.
I am looking forward to your response advising when you or your most senior housing staff will be finally available for a visit. As I said before you're most welcome to bring as much press along as you like. Alternatively I expect a detailed response from yourself how you as well as remaining senior housing management continue to justify not to visit some of us residents in our homes.