Wednesday 24 December 2014 12.02pm
Beear - I'm sorry you received the response you did. It is not the sort of welcome I would want a first-time poster to receive on this forum, which is why I intervened immediately to say so.
The question of the masks is clearly a legitimate matter to raise on the forum.
Sadly there are lots of unscrupulous business people who try to promote themselves on the forum by posing as customers (even sometimes by posting as dissatisfied customers, as odd as that may sound) and that makes people suspicious/cynical about first-time posters who write about shops and services.
That said, it doesn't excuse rudeness and eDWaRD has apologised for his post.