Saturday 4 April 2015 12.30am
Just interested to know if anybody else has a hard time getting GP appointments at the Princess Street
Surgery...for the past couple of years (at least)every time I ring for an appointment, I am invariably told that there is a 2-week wait!
And don't get me started on the new telephone triage system for urgent appointments: I am sort of OK (at a push) to have this system in place for adults (I understand that given sheer numbers of patients you have to have some sort of gatekeeping system) but for kids??! They get sick so suddenly, and they can get worse so quickly, it does seem the telephone triage can create a dangerous delay...
but of course you are told not to go to A&E unless it's a life or death situation, PLEASE DON'T CLOG THE SYSTEM (ha!). Please just stay at home and die there quietly and without fuss, thank you very much.
Anyway, the last couple of times I've rung for an appointment, I have actually complained about the situation and was assured that the Practice Manager would call me back to discuss (she always seems to be in meetings)...needless to say she has never bothered to call back.
I know GP practices are over-subscribed everywhere in London. But they can't blame it JUST on the swelling population, it is also the cuts that have been inflicted during the last 8 years etc. I'M STILL PAYING THE SAME NI CONTRIBUTIONS THOUGH!! More! Give me a blooming GP service that is not third-rate!!!
I'm so fed up with it, I am actually drafting a letter to our MP about it.
Is anybody else in the same boat? Please feel free to add your moan or comment. Heck, rant away if you wish. I know I feel better!