Tuesday 15 September 2015 7.35am
Jan, I think you should ask for a social worker for her. Go back to the housing support worker and say you can't deal with this and need help. As you are worried about bidding on the wrong property I think you need to tell the support worker and ask if the general rule about limited number of bids could be waived for her, as she is so vulnerable. It's also worth going to her local councillor surgery and asking them to write in to emphasise how vulnerable she is.
If she is interested in sheltered housing you could get a list of all of them in Lewisham and go with her to visit (ask her support worker) which would then make it easier for you to bid, as it's on a much more limited set of properties.
You could also contact MIND or similar support group, who can provide advice.