Jan the old one wrote:I'm afraid you have answered your own question Jan :-(Ladywriter why is the surgery taking on more patients if existing patients can't be seen? Unless more patients on the books more income.
ninja999 wrote:I guess the days of patient doctor confidentiality has gone out the window then. They do have daily emergency appointments but you have to get through within ten minutes of phoning to get one. Bit like the X Factor as to whether you get through or not. Then you have to tell the reception what is wrong before they will book you emergency one. I guess they take on more patients for more money, assume nhs give them so much for patient amounts since we dont pay our gps ourselves to see them, but remember there are also private patients registered as well with nhs gps and I think we forget about this side. The idea of a doctor calling you then decide whether you can see him or not, I dont like that really, so impersonal and that would put me off being with them to be honest. I think doing it this way is at high risk to the patient really. They cant be sure without proper examination. So they are going to get paid for talking to a patient on the phone and enter details onto their system as to say to the nhs yeah I saw this patient, when they didnt, just a thought.Am with the waterloo health centre in SE1 - dont have a problem getting same day appts. although they do have a telephone triage system where you phone the surgery . Give a brief description of the problem , they give you an approx time a GP will call you (normally an hour) . The GP calls and goes through your symptoms and gives you advice or tells you to come in . seems to work well
Jan the old one wrote:I think all gps continue to take on more and more patients, thats why no one can get appointments now for that week, we have ongoing plans in our area for more and more apartments being built and they are all registering with our gp surgery. Plus recently another local one closed down so now all those patients been refer to mine as well. The reception told me its up to the nhs and doctors as to whether to choose to continue to register patients or not. There used to be six doctors at our surgery now there is four. But still a months wait. It wasnt like this a couple of years ago. The system is just letting people down now.Ladywriter why is the surgery taking on more patients if existing patients can't be seen? Unless more patients on the books more income.
Jan the old one wrote:yeah when you ring for daily emergency now you have to tell them whats wrong with you or you wont get the emergency appointment, but the reception staff are not qualified to decide since they are not doctor trained. but thats the way it is now. If you book a routine one which is a month wait you dont have to tell them nothing, I think with the daily ones they have to know to judge who is sicker to need it. The doctors are good there but I am really disappointed, I mean I got to wait five weeks to see the doctor. thats way it is now. These days if you are off work sick forget about doctors certificate, by the time you wait a month to get it your work place would have stopped the money anyway. Then you would have to explain to your work place how its gonna take you a month to get a sick note from the doctor when you go back...No wonder people take themselves off to A&E...I agree Ladywriter in my younger days I would have been mortified t have to explain personal things to a receptionist ...if it happens now I'll just say I'm pregnant...then stand back and watch her face!