Thursday 21 September 2017 8.04pm
Council man came today as our front security door latch wont close, he asked where the metal frame was that goes on the wooden part, I dont know what its called, but its the metal thing that the latch and locks go into. I replied, we never had one fitted. There are just two holes in the wood of the door frame for the latch and locks to go into. The council man said to me, I will have to contact Keepmoat and I said but Shellen did it. He said that Shellen work for Keepmoat, I dont know about that, he said its their responsibility to fix it as its under guarantee. I dont care who fix it as long as it done soon and properly as it can affect our insurance. He said I will have to contact my office to then contact Keepmoat Shellen. Has anyone else had any issues with Shellen? Not just me but found my neighbours ones have not been done right either. Shellen top security doors when they leave half the parts missing.