Monday 12 February 2018 6.01pm
I am at my wit's end. We lovely residents of SE1 are being shortchanged as BT OpenReach will not upgrade our local boxes (the green boxes you see about / or ones with the lovely paintings on them) to fibre as they say there is no 'Demand in the area'. Yet happily they upgrade those further out in suburbia.
We are not allowed to contact BT OpenReach directly to complain as they only have to speak to the providers. (if this is not the case - please let me know who I can write to). The public is forced to go through to our providers (BT, Virgin, or Sky) who don't bother to put on the pressure to upgrade the infrastructure which has been promised.
There is only a website to register interest but again that is promptly ignored. The Southwark Exchange is Fiber Enabled but it is of little use if the boxes that bring high-speed internet into our homes aren't upgraded.
Is it worth engaging Neil Coyle
? Given that most of the rest of central London has speeds of 70MBPS and lucky SE1 is getting 10 at best? Any other means the forum can suggest to get this rectified?