Saturday 16 October 2004 9.11am
this could help explain the SMS delivery story...
I have had nightmares about cards being delivered by this company.
Recently after several attempts to deliver (during work hours when I'm not there of course!)
and not leaving a card (call centre even asked how I knew delivery had been attempted, to which I
added my card was due to expire and I simply called my bank and they told me DUH! and then the best bit
added after this was mentioned... 'we sometimes don't leave a card and try and deliver again'...Hmm!
sorry this goes on a bit... but having then re-delivered to a local bank branch they proceeded to
try to deliver outside of bank hours, by which time over a weekend my old card had expired
...and so had I...