Tuesday 30 May 2006 7.37pm
Emmesse, you do make me smile. You don't seriously believe that these large organisations are there to provide a service?
Take this afternoon for example, At 15:15 I went into the HSBC in Stamford Street
, all the Tellers positions were closed - why should the staff have to deal with silly old customers after all! Silly me, I forgot that it was a bank and that banks used to provide services - not these days though. I told the non-existent staff that I would take my large sum of money elsewhere and give it to an organisation who might like to have some cash to pay their staff.
This evening I went into Tesco in Poultry, did a mini-shop and as none of the checkouts were open, I only had crumpled notes which the automatic checkouts wouldn't take - I joined the 5 Items or Less queue. The staff immediately had a fit and began shouting that they weren't going to serve me, at that point I was five back in the queue. I aksed to see the manager and explained to him one of the finer points of the Law of Contract ... he opened a checkout.
Emmesse, JonR has a point with Email use. The Royal Mail is so useless and a number of staff untrustworthy (this is well documented) that you're brave to use their so-called Service.