Friday 18 August 2006 7.06am
I have set up a new PO Box for my businesses, with the post delivered to my home address. Had a confirmation from Royal Mail that it was active from a week last Monday. So far not one piece of mail received, including two letters I sent to myself to test it.
So I went to the Delivery Office on Mandela Way
this morning. They know nothing about my PO Box, no trace of it, but the bloke on the counter said that is not to worry about because the bloke who deals with PO Boxes is on holiday and will be back Monday...
My visit came after ringing them all week pretty much every hour, with no reply. Their published email address bounces back as an error, and although my fax went through, no-one replied.
The guy at the counter couldn't have been less inteested in my complaint.
Really rubbish shoddy service.