Monday 2 April 2007 11.34pm
They're trying to get a foothold in SE1, despite not having an office, and so offer ridiculous valuations which are very tempting for vendors and landlords (ashamed to admit I have used them, but not impressed). Also, the valuers are on targets to sign up as many properties as possible and overvaluing is the easiest way. Foxtons has a very aggressive culture and most of their staff don't last longer than six months, hence the constant recruitment advertising in the press.
The lack of a local office also means they haven't got a clue about the area and the character, features and price variations in the different pockets of SE1. For example, they listed our flat near Southwark tube as Shad Thames
and we actually asked them to lower the valuation as we knew it was far too high.
I thought they might have improved after that BBC programme last year but if anything they've got worse. Stick to a local agent.