Tuesday 1 July 2008 11.49am
I left a computer last year with an SE1 company named "Insector Data Ltd" for recovery of data after a catastrophic hard disk failure. At the time, I paid £300 for the recovery of the data. The data was recovered (as far as I know, since I received an email with the data structure). I then instructed the company to order and install a new hard drive so that things would be working again. This (apparently) took months and months. Eventually, still having heard nothing, I went back around to their listed location in The Leather Market, Weston Street
. The company have moved on and have a new address, which I'm still investigating.
I cannot get through my telephone. If I leave a message, the data centre (who are just taking messages on behalf of the company) take a message, but I don't have any of my calls returned. If I telephone the mobile number, my calls are just "cut off" after two or three rings. Today I called the data centre to ask for a) the company's house registration number, and b) the company's new address. I was told that it was not "company policy" to give out these details.
I am just wondering whether anybody has had any dealings with this company, or even might know the chap that runs it. Even if they've lost the computer, I really really just want the data back as it has some very important family photographs on it. Can anybody help, or has anybody had contact?