Monday 17 November 2008 12.06pm
I complained to contractor Morrison following the OVERNIGHT
roadworks carried out in September. I received the following on 26 September from Steve Flight (Morrison Customer Liaison Supervisor):
1. We are replacing the water mains in your area in order to protect your water supply for today and in the future. We are required to work at weekends by Southwark Council
due to the amount of traffic problems that would occur if we carried out this work on weekdays. This is essential work and although I sympathise with the disruption it is causing you there is very little we can do because of the location.
2. We are working in different phases and due to being restricted to working at weekends we cannot complete the work in one go.
3. The work is planned to continue for another 2 weeks and then we will be completely finished and will not be returning. The night work was approved by the Out of Hours team at Southwark Council
. There was a letter sent to residents in June explaining our intentions and also Thames Water invited residents to a drop in session before we started work in the area.
I am sorry for the disruption this is causing you and as explained above we will be away from your location for good in two weeks.
END OF QUOTE
... two weeks seems to have come and gone!!