Friday 15 October 2010 2.08pm
Below is an example of what the banks will send back to you if you do forward one to them. For good measure - I don't work at NatWest, and don't have an account there either....
From: ~ [email protected]
Sent: 15 October 2010 15:07
Subject: Thank you for your email
Thank you for sending on the suspected scam email you recently received.
We are committed to tackling the threat of financial crime, ensuring that your online banking experience is as safe and secure as possible. Our efforts are focused on taking appropriate action against those responsible for scam emails.
How to spot scam emails
• Scam emails will often ask you to verify or confirm your account or online banking details
• Scam emails may convey a sense of urgency by threatening to discontinue your service
• As fraudsters are unlikely to know your name, scam emails are often addressed with an impersonal greeting such as ‘Dear Valued Customer'
• Scam emails may contain poor spelling or grammar, or other unusual language
• Fraudsters can disguise website links in emails to make them appear genuine - don't trust these
We will never ask for your security and personal details by email.
If you do receive a scam email again,
• Do not follow any website links or click on any attachments
• Forward it to email@example.com
• Delete all scam emails from your mailbox
What else can you do?
For further information on keeping you, your computer and your money safe, please visit our Security Centre at natwest.com/security