Friday 29 November 2002 6.13pm
That experience sounds familiar. We've just bought our freehold from Southwark - it can only be described as a nightmare. It took us over a year to complete what should be a perfectly straightforward business. The various departments in Southwark excelled themselves in incompetence, stupidity and downright deception. The only saving grace is that by the time we finally completed, the sale price we'd agreed was alot lower than the market rate. And of course, six months on, Southwark are still trying to bill us for service charges for the freehold, which they no longer own. But don't let me put you off!