Friday 18 February 2005 4.22pm
Can I just say, in defence of Southwark Council
's bulky items removal, that I recently arranged for them to collect an old mattress.
The whole experience of arranging the appointment was totally painless - I sent them an email, they replied 24 hours later with a date (in 10 days time).
Having seen this thread, I was a little nervous, to say the least about the chances of it actually being collected, but lo and behold, not only did they turn up on the day and remove the mattress, but also two other bulky items in our bin store that our regular dustmen wouldn't take and the owners hadn't bothered to arrange collection of.
Either I'm very lucky, or the service is improving...