I am trying to call BT from New Zealand, but the only numbers BT provides all start with 0800, which I can't call from NZ. Does anyone know if there is a number that doesn't start with 0800 that I can call?
(I have already emailed them 4 times - I am trying to cancel my BT account, and despite asking them to cancel it in September, giving 4 weeks' notice, they still haven't cancelled it. My tenant has contacted them, too, and they keep saying that I need to cancel the account - which I have tried to do 4 TIMES!!! Grrrr, I am so CROSS with them.)
Yes, I've tried 0044 800 and 0044 0800, but neither work - I think Telecom NZ block it. I just called Telecom NZ and they only had one non-0800 number, and it was for some completely random department in BT who couldn't help, and couldn't find a number for me to call.
Right, after 40 minutes, and speaking to 8 - EIGHT - different people, it looks as though they might actually be cancelling the account. Though they only agreed to do it once I told them I had spoken to OFCOM.
I am so angry. It is one o'clock in the morning here - surely it shouldn't be this difficult to close a b****y account? Grrrrr!