Wednesday 19 November 2008 12.22am
As I read the Metro every morning on the way to work, I am extremely saddened by the death of this angelic child. I couldn't help being pessimistic about how many more in the pipeline. I wonder if the mother of the child and her accomplices have been living like animals to inflict such terrible injury. Have these people been left to rot away in their insolated world without being known far too long, looked down by the society and considered not worthy by cost-cutting Managers? The root of this tragedy should be seriously considered too other than the care of the local council. What made these people thought that it was alright to inflict injury to a child just to see how he responded?
As for St Thomas Hospital, my sister was admitted to the hospital 2 Christmas ago. She has a history of unresolved bleeding. It took the Ambulance about an hour to get to Oxford Circus tube station from St Thomas. The paramedics were kind but the one attending to my sister had problem spelling and understanding simple medical condition e.g. fibroid, uterine, etc. For a paramedic not to know this is beyond belief. He struggled to fill in this complicated form as the ambulance was bouncing and swaying with every turning it made me felt sick not just my sister by the time we got to the hospital. Eventually, I completed most part of the form for him so that he could concentrate on my sister in the ambulance. My sister was their first patient for the shift. It was a quiet evening according to the paramedics and I was really glad that my sister was given a bed upon arrival. Unfortunately, the nightmare began here. The nurse in charge ignored me when I was talking to her about my sister's condition on arrival. The untrained paramedics did not tell her that my sister have a history of heart problem and severe bleeding, etc simply because he had no idea what they were when I explained other than high blood pressure. The nurse refused to give me any eye contact and turned her back on us. She sat in front of the computer for as long as I could remember talking to two other nurses. In addition, there was one other health assistant and 3 doctors sitting in front of us in the nurses station. There were 6 beds on the ward and half empty. I rarely seen any of these people leaving the ward and I presumed they must not have other patients elsewhere. Her bed was dirty and the paramedics left her on their bed. The sink by her bedside was full of intravenous fluid bags with the needles attached to them. There was no alcohol gel, gloves and aprons on site. The bin by the sink was full. It didn't take me long to find everything in the clinical room nearby. Afterall, I work in the hospital. My sister was not seen for over 2 hours by which time her blood pressure was 200 plus. Just before this, I managed to push this huge equipment (size of a washing machine) over from the other side of the nurses station to measure her oxygen saturation, heart rate and blood pressure. I walked around the ward looking for disposable oxygen mask ...before plugging in and hey presto! Her lips started looking more radiant than grey. Everyone saw me pushed this machine over but no one asked or stopped me. I eventually raise the alarm of her high BP to a nurse but was ignored. When I told the doctor he seemed to take it seriously but disappear and never came back. A young lady doctor showed up just after as I raised my voice! My sister could have 'popped' (stroke). The young doctor apologised that we were missed as no one knew my sister was admitted. How could this be possible when I have asked for my sister to be seen twice and her bed was opposite the 'busy' nurses station about 2 metres away? I even gave her an allergy tag on her wrist and got the urine sample ready before anyone told us what to do, and completed the observation charts (instead of the nurse) by her bedside. I have simply done the job of these nurses chatting at the end of the bed.
Recently, they sent me an appointment letter with someone else's name on it. What a breach of patient confidentiality.