Tuesday 7 July 2009 10.05am
I have just had a conversation with a guy at the Homeowners Unit about a works charge on my flat.
The reason I am posting this is because in all my years dealing with anyone at the Council regarding anything to do with the flat, he was the most helpful, thorough and friendliest staff member I have ever spoken to. He even offered to get more information for me from another department because he didn't have it to hand, being proactive rather than reactive!
I can't get over it. I am still in shock.
Credit where credit is due though.
On a bad point, I am due a 'big' refurbishment bill shortly...