Friday 17 December 2010 10.58pm
A competent block management agent should be a member of the RICS (The Royal Institution of Chartered Surveyors) or at the very least ARMA (Association of Residential Management Agents)however those leaseholders making decisions as to which firms to select would do well to take time out to learn more.
In the execution of its professional services, the appointed managing agent, acting on behalf of the freeholder, must never forget that there is a duty of care owed to leaseholders and residents. The block manager requires to strike a balance and must behave impartially.
Those agents who are regulated by RICS are subject to the most stringent regulation and are the best bet for a professional service. There are a number of RICS residential block management agents who would be pleased to advise. Google : RICS residential block management agent for further information.
RICS firms are required to comply with the RICS Service Charge Residential Management Code as approved by parliament in 2009. But not all - in fact only RICS agents are fully compliant. ARMA members are not as I understand it subject to the same RICS checking procedures and scrutiny.