Tuesday 13 April 2004 9.27pm
this isn't meant to be a rant about Estate Agents, it's a genuine message from a landlord who has had horrendous problems with Smarter Properties in Tooley Street
. In short, they owe me 3K in rent from over 18 months ago - they had it from the tenant but never passed it on to me. I have taken them through the small claims court system and even had the bailiffs round, without success. My tenant also had terrible difficulty getting his deposit back - in fact I'm not sure he ever did - and he was unable to get them to sort out anything whilst he was in the flat.
Whilst they admit they owe me the money they refuse to pay. Southwark bailiffs have now advised that there are many people ahead of me (landlords and tenants) to whom Smarter Properties owe money, that they have visited Tooley Street
many times but that there is insufficient equipment in the offices for them to compensate us all, so I've got no chance and will have to try another route. Solicitors will probably cost me about £3K, fantastic isn't it.
Meanwhile they carry on advertising and trading and it's making me seeth. SP's holding company is based in Gibraltar (?) and it has proved impossible to find out much about them so far other than that they are a financial investment company as well..?
The staff in Tooley Street
are sitting ducks for disgruntled punters like me and they have no power to do anything. Meanwhile the 'lovely' Mark Anthony Jonson who runs the place from Gibraltar is... well... I shouldn't use bad language on my first posting here, so let's just leave it that he's not a nice person and is very good at changing his mobile telephone number.
Anyway I am determined that noone else is going to get ripped off as I have been. Steer well clear of these people, they are crooks indeed as Ali suggested, and it's companies like these who give estate agents a bad name. If you know anyone who has had a similar experience to me (judging by the bailiffs comments there should be many) then I'd love to hear from them as, if I can't get my money back through the courts, I am determined to at least expose them for the *******s that they are in as loud and public a way as possible.
I have contacted Watchdog already, but they need more people who are prepared to share their experiences... and the bailiffs of course can't reveal who is in the queue ahead of me.
Sounds like a rant now I read it back, sorry about that.
Best wishes to all, I really was a nice person once.
"vengeance will be ours"