http://www.london-se1.co.uk/forum/list/1 EN Thu, 11 Jun 2009 00:18:48 +0100 Thu, 11 Jun 2009 00:18:48 +0100 SE1 Discussion Phorum 5.1.6 600 http://www.london-se1.co.uk/forum/read/1/104562/111489#msg-111489 forum@london-se1.co.uk (JRob) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/111489#msg-111489 Thu, 11 Jun 2009 00:18:48 +0100 http://www.london-se1.co.uk/forum/read/1/104562/111254#msg-111254 forum@london-se1.co.uk (Peter O) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/111254#msg-111254 Sat, 06 Jun 2009 12:59:22 +0100 http://www.london-se1.co.uk/forum/read/1/104562/110727#msg-110727 forum@london-se1.co.uk (Emmesse) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/110727#msg-110727 Thu, 28 May 2009 14:56:43 +0100 http://www.london-se1.co.uk/forum/read/1/104562/110703#msg-110703 forum@london-se1.co.uk (fortyfive) I keep walking up the 78 route to get on earlier, to no avail. The 42 service has now been improved with new double deckers replacing the older(but far newer & nicer than the crappy ancient 78 ones) single decker buses. If they can do it? why not the 78 ''operator''.]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/110703#msg-110703 Thu, 28 May 2009 10:56:33 +0100 http://www.london-se1.co.uk/forum/read/1/104562/110289#msg-110289 forum@london-se1.co.uk (James Hatts)
Val would like to know if this claim is matched by the experience of regular passengers on route 78.

If you regularly use the 78 bus please vote in this poll:

http://www.london-se1.co.uk/polls/?poll=route_78]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/110289#msg-110289 Mon, 18 May 2009 11:21:42 +0100 http://www.london-se1.co.uk/forum/read/1/104562/109357#msg-109357 forum@london-se1.co.uk (JRob) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/109357#msg-109357 Thu, 30 Apr 2009 11:58:21 +0100 http://www.london-se1.co.uk/forum/read/1/104562/109337#msg-109337 forum@london-se1.co.uk (Zappomatic) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/109337#msg-109337 Wed, 29 Apr 2009 20:47:51 +0100 http://www.london-se1.co.uk/forum/read/1/104562/109220#msg-109220 forum@london-se1.co.uk (Philpotts24) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/109220#msg-109220 Tue, 28 Apr 2009 02:56:00 +0100 http://www.london-se1.co.uk/forum/read/1/104562/109156#msg-109156 forum@london-se1.co.uk (fortyfive) Vast numbers of new flats are being built all along its route and no bus service improvements are planned or happening. This is a complete failure of TFL and both they & Arriva couldn't care less.]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/109156#msg-109156 Mon, 27 Apr 2009 12:10:41 +0100 http://www.london-se1.co.uk/forum/read/1/104562/109055#msg-109055 forum@london-se1.co.uk (James Hatts) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/109055#msg-109055 Fri, 24 Apr 2009 11:46:36 +0100 http://www.london-se1.co.uk/forum/read/1/104562/108621#msg-108621 forum@london-se1.co.uk (SE11_lurker) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/108621#msg-108621 Fri, 17 Apr 2009 00:08:04 +0100 http://www.london-se1.co.uk/forum/read/1/104562/108620#msg-108620 forum@london-se1.co.uk (NIU)
I live on Ansdell Road, Nunhead which is the start of the 78 bus route towards Shoreditch.

We have a big problem with the 78 bus route operatives speeding down our street in excess of 30mph.

The residents and I have complained to the TFL, Arriva and Sothwark Council, yet nothing has been done about it.

We are planning to put together a petition in hope that someone will take notice.

Failing that we are going to have a sit down protest in the middle of the road and invite the media and show them the lack of action in regard to our complaints.

The clock is ticking.

Any guidance or support in this regard will be most welcome.]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/108620#msg-108620 Thu, 16 Apr 2009 22:46:24 +0100 http://www.london-se1.co.uk/forum/read/1/104562/108416#msg-108416 forum@london-se1.co.uk (jonathon) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/108416#msg-108416 Tue, 14 Apr 2009 14:07:05 +0100 http://www.london-se1.co.uk/forum/read/1/104562/108273#msg-108273 forum@london-se1.co.uk (Bel Ludovic) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/108273#msg-108273 Fri, 10 Apr 2009 15:08:05 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107818#msg-107818 forum@london-se1.co.uk (djmills) mind that was back in the late forties to early sixties .Nothing changes much ,does it]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107818#msg-107818 Sun, 05 Apr 2009 17:53:44 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107752#msg-107752 forum@london-se1.co.uk (Auntie Pat) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107752#msg-107752 Sat, 04 Apr 2009 02:04:51 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107750#msg-107750 forum@london-se1.co.uk (Philpotts24) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107750#msg-107750 Sat, 04 Apr 2009 01:58:52 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107741#msg-107741 forum@london-se1.co.uk (graham) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107741#msg-107741 Fri, 03 Apr 2009 22:09:40 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107737#msg-107737 forum@london-se1.co.uk (Bel Ludovic) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107737#msg-107737 Fri, 03 Apr 2009 20:34:51 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107735#msg-107735 forum@london-se1.co.uk (Zoe) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107735#msg-107735 Fri, 03 Apr 2009 18:11:01 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107726#msg-107726 forum@london-se1.co.uk (SE11_lurker) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107726#msg-107726 Fri, 03 Apr 2009 16:29:45 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107720#msg-107720 forum@london-se1.co.uk (Val Shawcross)
This is just to reassure you that I wasn't at all satisfied by Boris's reply to my questions and have submitted another letter to TfL. Additionally we have sent on all the replies and complaints I have received individually ...Being persistant is quite important on these problems,if we go quiet now TfL will think we are not serious. My latest letter to Tfl....

Dear Andrew,


Further to my recent letter outlining the monitoring I have done on the number 1 and 78 bus I have had a flurry of supportive complaints from passengers and I have compiled these into a summary report below. I would be grateful if TFL could take these views into account while looking at the performance of these services. When I receive TfLs final responses on these routes they will be sent to the passengers who contacted me.



Analysis of comments and sampling information about the No 1 & 78 bus routes.


Report

Having received complaints from bus travellers using the number 1 and 78 services through Bermondsey, I decided to see the problems for myself and spent a mornings rush hour monitoring buses in Grange Road. This report has already been submitted to TfL in February.

Subsequently I received emails form members of the public who had seen press coverage of this work and they reiterate my key complaints about these routes - overcrowding, infrequent and late buses, coupled with ‘bunching' of buses when they finally arrived. This is summary account of these representations recently received.

The complaints received highlight a wide range of issues concerning the buses, such as the difficulties that the elderly, disabled and parents with pushchairs experience on their daily commutes. They have great difficulty getting on and off buses that are over capacity, often being refused entry, or struggling to walk the extra distance when a bus is parked in a queue behind other buses.

Many passengers complained about the aggressive and rude attitude of the bus drivers, especially when they decide, without explanation, to shorten their routes. One correspondent, Karen Mann, notes on such sudden changes en route, “this isn't helpful, and more often than not, you have to pay another bus fare to make the remainder of your journey”.

TFL believe that the frequency and capacity of the two bus services are “currently well matched to demand”. However, the data and complaints collected by me are clearly at odds with this. Changes such as more buses with larger capacities travelling along improved routes would surely improve a service which commuter, Jeanne Robertson, describes as “seeming to get a tiny bit worse everyday”.



Evidence

Number 78 Bus

Sampling

Date - 13/02/09
Location - Spa Rd bus stop
Time - 7.47 - 8.52 am

Notes:
� A total of 6 buses arrived.
� All the buses were busy and had people standing, and three were full to capacity.
� At 8.52 two buses arrived together after a 32 minute delay.

Summary of Passenger Complaints:

Karen Mann - Complains about the bus driver's attitude and route changes. She notes that the bus drivers fail to let passengers on when there is room, and are often aggressive and rude. She is frustrated that the bus drivers often use the traffic as an excuse to shorten the journey route, terminating prematurely at Aldgate, instead of continuing to Shoreditch.

Valerie Wolvaardt - Needs a more reliable service with increased capacity. She notes the buses, “are normally full by the time they reach Tower Bridge at both morning and evening rush hour, in both directions, and often during the day as well”.

Luke Wooller - [the number 78 bus] “…has very poor reliability, but is an important bus service supporting an area of London with relatively poor public transport connections”.

Jeanne Robertson - Overcrowding and lateness. “it seems to get a tiny bit worse every day”.

Nick Mabey - Buses impossible for people with pushchairs. Also, Sundays very busy with surges of people attending churches and markets.

Juanita Fan - Over-capacity/late buses. Requests a different route so as to avoid the Nunhead Bridge and therefore upgrade to a double-decker bus.

Gary Sector - Infrequent/over-capacity. Claims the problem has occurred for the last 7 years, and is thus nothing to do with Heron Tower building works.

Chris Olson - The bus drivers refuse to allow free transfers to the number 42 bus when they decide to, “arbitrarily terminate at Aldgate”. Also, problem with bottleneck junctions along the route, which cause delays of up to 10 minutes.

Zoe Kennedy - Too many routes for each stop; buses stop in queues which are several bus lengths away from the actual stop - a problem for the disabled.

Vaughan Kingston - Problem with pushchairs and small children. “I have no desire to drive at all in this area, but if the buses are always full I have no choice, as the drivers simply will not let you on with a buggy as they have no room.”

Patricia McGuigan - Buses allow over-crowding at Elephant and Castle, so at Spa Road passengers find it difficult to exit the bus in time, “I am disabled and frequently find it hard to get to the doors in time”.




Number 1 Bus

Sampling

Date - 13/02/09
Location - Spa Rd bus stop
Time - 7.47 - 8.52 am

Notes:
� A total of 10 buses arrived.
� All but one of the buses were nearly at capacity on arrival
� Frequency was adequate, with longest time gap of 10 minutes, with one instance of two buses arriving together.
� People were often left at the stop waiting for the next bus due to over-crowding on buses.


Summary of complaints

Aaron Ludlow (original complaint) - Suspects the regeneration of Spa Road is putting strain on the current bus system. “The Spa Road regeneration is one of the biggest regeneration projects, it is creating hundreds of new homes in the area, but unfortunately the local transport is not being upgraded to the same standard”.

Emma Bird - Suggests that a separate bus for school children would reduce over-crowding. “I do think that 90 minutes for a 4 mile journey into the West End is ridiculous”.

Patricia McGuigan - “It is frequently crowded and waits of 20 or more minutes are not uncommon”.


I would be grateful if TfL would take these representations into account while reviewing these two routes.


Regards

Valerie

Valerie Shawcross AM
LONDON Assembly Member
Lambeth & Southwark

City Hall
The Queen's Walk
London
SE1 2AA

020 7983 4371

www.london.gov.uk]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107720#msg-107720 Fri, 03 Apr 2009 15:08:36 +0100 http://www.london-se1.co.uk/forum/read/1/104562/107704#msg-107704 forum@london-se1.co.uk (James Hatts)
[b]Val Shawcross[/b] I have received a great many complaints about the 78 bus. The buses are often bunched, are seriously overcrowded (particularly between Bermondsey and the City) and frequently terminate before their planned destination. Will you ask TfL to increase the frequency and capacity of service?

[b]Boris Johnson[/b] Route 78 has been particularly disrupted recently as a result of works at Aldgate and Bishopsgate which has created the problems you describe.

The frequency and passenger capacity of the 78 is sufficient providing the route runs reliably, and TfL is working with the operator of the 78, Arriva, to ensure that the reliability improves.

[b]Val Shawcross[/b] I have received complaints about the no 1 bus. The westbound buses are often seriously overcrowded in the morning rush hour. Will you ask TfL to increase the frequency and capacity of service?

[b]Boris Johnson[/b] The frequency and passenger capacity of route 1 is sufficient providing the route runs reliably. Route 1 has been disrupted recently owing to roadworks in the Surrey Quays area. These roadwork's [sic] are now complete and I hope that traffic levels will settle down shortly. TfL will continue to keep route 1 under review.]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/107704#msg-107704 Fri, 03 Apr 2009 13:08:03 +0100 http://www.london-se1.co.uk/forum/read/1/104562/106087#msg-106087 forum@london-se1.co.uk (mikec)
Thanks very much for this. I'll try this tomorrow morning, it looks really useful, and if it's as reliable as you say it saves waiting around in the rain.]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/106087#msg-106087 Thu, 05 Mar 2009 20:42:23 +0000 http://www.london-se1.co.uk/forum/read/1/104562/106061#msg-106061 forum@london-se1.co.uk (BillS)
The detailed bus times feed into their journey planner, but for some reason they don't advertise it's availability. To quickly find the transport direct timetable for your bus stop you can use http://www.ibustimes.com to search for your bus stop and then bookmark the relevant page. I put the website together for my own use because the transport direct website search function is awful. I find it useful, so I thought I'd share. Would be interested to hear if anyone else finds it useful.]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/106061#msg-106061 Thu, 05 Mar 2009 14:11:41 +0000 http://www.london-se1.co.uk/forum/read/1/104562/105267#msg-105267 forum@london-se1.co.uk (Zoe) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/105267#msg-105267 Fri, 20 Feb 2009 19:13:29 +0000 http://www.london-se1.co.uk/forum/read/1/104562/105220#msg-105220 forum@london-se1.co.uk (mick4recycle) there are already some for SE1

you have to register (free) and drop them an email

im not quite savvy enough with Google maps - but it looks all setup for someone with the skills


http://maps.camdencyclists.org.uk/documentation/contributing.html



personally im way impressed with the easiness of routes marked with arrows on the road

- without even looking at a map i cycled from Albert Embankment to Clapham Common to watch the fireworks one year and all i had to do was remember it was route no 3 and just look for the numbered arrow at junctions

even got the sharp right shortcut through a council estate halfway round the Oval right first time

it would have taken me at least twice as long for that single journey if id tried to find the way using a cycle map with all those great little back roads with no traffic - id probly just have got fed up and used main roads]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/105220#msg-105220 Fri, 20 Feb 2009 13:02:47 +0000 http://www.london-se1.co.uk/forum/read/1/104562/105204#msg-105204 forum@london-se1.co.uk (Gwynaethva)
From Borough/ Long Lane/ Gt Dover St junction turn down Gt Dover St. Take the first road on the left (Tabard St) (going past the amazing Simply Indian and Royal Oak pub!) At the T junction take a left into Pilgrimage St, so the park is on your RHS. Take the first right (Manciple St). Follow it round to the left and at the T junction with Weston St where you take a right. This will lead you to Decima street (on the right) and on to the end of Bermondsey St and the junction with TBR and Grange Rd.

The only slightly dangerous spot is the junction into Weston Street which can be a bit blind if someone's parked too close to the junction... But there are very few cars along this route - so much much safer!!

Hope this helps!

Gwynaeth]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/105204#msg-105204 Fri, 20 Feb 2009 10:50:56 +0000 http://www.london-se1.co.uk/forum/read/1/104562/105075#msg-105075 forum@london-se1.co.uk (Laphroaig)
You're right; I forgot about the 188. Bring back the double decker!]]> SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/105075#msg-105075 Thu, 19 Feb 2009 10:41:34 +0000 http://www.london-se1.co.uk/forum/read/1/104562/105071#msg-105071 forum@london-se1.co.uk (Philpotts24) SE1 Discussion http://www.london-se1.co.uk/forum/read/1/104562/105071#msg-105071 Thu, 19 Feb 2009 10:30:16 +0000