I have had more problems mail has be redirected to old tenant's new address in Feb the royal mail were picking it up, which they have done in the 2 weeks ago, but they have put it back in the post and has not turned up yet. The official line now is 'if it doesn't turn up in 15!!!! working days then it's treated as lost' and if it's officially lost then tough it's lost.
also 3 months of contact lenses have gone missing in the last week.
and we haven't had post today either.
I was wondering, it must be possible for banks to send out credit cards/cheque books that are dummy ones that can get posted to areas where there are lots of problems like this. The proper recipient would know not to use it but anyone who tries to use it would get nabbed??
from experience, the more you pester Postwatch, the more they do. However, they have said themselves (and I've also heard it said by someone on Royal Mail's own customer services) that the SE1 sorting office is a law unto itself.
I've not heard back from Postwatch on their report yet, but that might be useful to you if we were to go to Watchdog/Time Out?
It does seem to be completely mad that anything interesting has to be sent to a work address now, as it'll just go missing in SE1. 3 cd's sent to the postally deprived boyfriend by his sister over a week and half ago have clearly gone the way of the chequebook! What's the URL for Postwatch? What's the next step then - emailing (not using the post) Time Out and Watchdog and seeing what they say? What about the politically unsound, but generally outraged Evening Standard. Isn't this their sort of thing?
I found the number of postwatch (08457 740 740) on the earlier string. I rang. Got through to a call centre in Manchester. However, a helpful chap gave me Postwatch's address (28 Grosvenor Gdns, London SW1W 0TT) and the local manager (Tony Phelan, Southwark Delivery Office, 4 Mandela Way, SE1 5SE).
I've only vaguely followed this string, but this morning changed all that (see my posting above). tampering with the Queen's (and mine) mail is an outrage.