Well at last a way to contact you which might prompt a response; unlike all previous correspondence on the 78.
Don't get me wrong, I feel for the over-crowded passengers, it's not pleasant and, on other routes, I have been appalled at how many people can pile onto a single bus.
But the fall-out from the introduction of the double decker on this route isn't all positive. Residents of very narrow, quiet residental streets in Nunhead are now having a thunderingly heavy, often speeding (yes, we've checked) vehicle which is as tall as the houses nearly hurtling past their houses.
The front gardens are not large and the problems being caused have been complained about to both TfL, Val Shawcross, local council members and Harriet Harman. I have to compliment Barrie Hargrove for his support and also, to a much lesser degree Fiona Colley (fading fast in the opinion polls in our street!) who is the only person who has shown any understanding of the noise intrusion (every 10 minutes almost 24 hours), the shaking of victorian buildings on the usual victorian foundations and frankly the danger to people (particularly the young children living there as it is popular with families)!
Passengers have a limited journey time, we get the impact all day every day. We have suggested alternative routes and options, some of which would not cost a penny more. What do we get from TfL, well, not much I suspect.
Val, do you care about residents or just commuters?
Is there any chance that you would consider responding on the issues raised to you before.
I know you're in contact with at least one resident in the road, what about the others? We're not going away.
This written answer to a question from Val Shawcross has just been published by City Hall:
Valerie Shawcross I fully welcome and support the new double decker operation on bus route 78. However, some local residents at the Nunhead end of the route have raised concerns about noise and vibration caused by larger buses in residential streets. Please could you update me on TfL's efforts to find a compromise which reduces any inconvenience to local residents while ensuring that bus passengers benefit from the higher capacity buses?
Written response from the Mayor All bus types operating in London are Department for Transport approved and meet all current European Union standards. This supports our environmental and noise policies to minimise impacts on Londoners while maintaining an efficient transport network.
However, TfL is aware of the concerns of local residents in the Nunhead area and they are investigating alternative routeing options for route 78. I have asked TfL to keep you appraised of the outcome of the investigations.