It is extraordinary that someone specialising in PR would say such inflammatory comments. Basically putting two fingers up at neighbours. How about bringing pressure to bear on the agency, publicising the owners attitude, boycotting where possible and a marketing campaign aimed at any high profile clients of said agency boycotting their products as well...
PR is a medical abbreviation meaning 'per rectum' btw.
While Southwark Council are advising on acceptable colour schemes please can they do something about the horrendous bright lime green painting of a few of the archways on St Thomas Street. The colour is not in keeping with the majority of the colours used in the neighbourhood. Something reflecting the colours of the heritage of the area would be more appropriate.
As a PR professional (I'll ignore that dig JimG!) I've come across The Spa Way couple of times times. Rumour has it the company is supposed to be a really horrible place to work - very pushy and demanding. Hardly surprising given the owner's attitude in this. They have some pretty big clients though - WeightWatchers, etc so they must be doing ok business wise.
I agree the owners attitude is quite extraordinary. I had an evil taste--your-own-medicine thought: go around her house and paint it in some garish colour and see how she feels about it.....
Incidentally, PR Week, the trade bible, ran a piece about the tussle in its latest issue.
I admit that I'm not that enamoured of the new fuscia lip-gloss trim on the building in question, but is it really that much worse than the bright blue on the building just opposite or the emerald green on the building the other side of Morocco Street? They all seem equally bright to me.
PR Week is the industry trade mag' and therefore earns its advertising crust from companies just like this one - ie even in a diary piece its not going to properly highlight a cock-up like this. Certainly, sending stroppy emails to the neighbours is an interesting campaign tactic for a PR company which supposedly specialises in crisis management and on its website recommends to clients "don't create enemies."
It is a sad fact that 'PR' has changed - like so much, over the years - to the point where there are many [but not all] companies who don't really give a fig for their 'public'. They see themselves as 'superior beings' and look down their noses at we mere mortals.
In reality, many of them couldn't organise a urination ceremony in a Brewery!