[email protected] is who you want to get in touch with re; crime reporting. It does make a big difference reporting missing items direct to Royal Mail, for one it makes their missing items figures leap dramatically and then there is an incentive for them to get them down by doing something...also Tony P made the very fair point when I went to see him, that if people don't tell him whats going missing, then they can't do anything.
When I report a stolen (in the post) cheque to the police, They told me it should really be the person issuing the cheque who reported it in this case the Inland Revenue, but the IR told me to report and write to them in confirming that I did not recive the cheque and that I had reported it to the police.
getting more and more angry with this mess.
still waiting for the repayment and the bank is extremely uncooperative (quoting data protection.... who is protected, i ask myself). only threatening with a call to the fsa made them move.
i just can't believe that nothing has been sorted out after such a long time and things are still happening. you would have thought that at least there has been put a stop to it. but no.
how do you apply for watchdog? or shall we consider legal action?
since the police can't do anything, because their hands are tied.
also: there was a scary article in last sat guardian supplement about some id fraud cases, where cheques had been stolen and the bank which opened up the bogus account wasn't cooperating at all, because they said that 'it wasn't their fault that the forged documents were so authentic'.
sorry about the rant, but all the time clearing up this mess could have been spent much more effective.
I sent all our details to watchdog - who never replied...Maybe you should try writing to Good Housekeeping? I highly recommend Judith Gubbay, the Consumer Editor, as a tenacious consumer champion. I used to work there, but don't anymore (so I'm not biased) but they are interested in this kind of thing, and may be able to help. Also Which or Anna Tims at the Guardian...good consumer fighters as well. Good luck!