First of all, our 'how to taste wine' with Robert was not professional what so ever, he opened the session with red wine and advised everybody on several occasions that you should NEVER start a tasting tour with Red wine.??
Secondly - We received the impression that he was not giving us his full attention and kept looking over his shoulder and completely disregarded our group. We found this to be VERY unprofessional and did not feel we could ask any questions.
Lastly - we had a very limited amount of wines to try and were advised by your staff that as you were closing in a few weeks for refurbishment there was not a wide range as per usual.
I have emailed them complaining and requesting a refund of some kind and they have not got back to us for over a week now.