Hi. Does anyone else have a problem with the new till layout that's just been installed at Tesco Metro Tooley Street? It's OK (and very cosy) if you want to buy a sandwich and a drink but the weighing area is now so small now its a complete nightmare if you want to do a regular shop.
Thanks - neither the assistant or manager I spoke to seemed to suggest that on Monday when I went in! Trouble is, I always take a bag with me, and there's no way that'll fit on the new tills. By the sounds of things I'll now need to load my bag in stages, which rather defeats their desire for a quick turnover though don't you think? Anyway, went to Waitrose instead last night. Much better/easier/plesant.
I complained last night to the duty manger. He was very polite and explained that you can take the bags off and put on the floor. I then pointed out I don't really like to put my food on the floor (dirt, trip hazard for others etc).
I also pointed out that the space around the new till is rather restricted so anyone with mobility issues might have difficulty. I did ask if they could think about adding in a couple of the old tills with more space on the end of the sections.
Please do speak to the duty manger to voice your concerns as they can't respond if we don't give them feedback
see this article on guardian.co.uk
not only a new bakery but a coffee shop as well by 11 march!
'Tesco to open Harris + Hoole 'artisan' coffee shop in flagship store'
Supermarket secures planning permission to install branch of independent-style coffee shop chain in London 'concept store'
The Guardian, Tuesday 5 February 2013
go to the tesco comment site or write them to note any problem/change you want to highlight.
the suits are watching this store very, very closely!
if you write them, you may change the way they do things nationally
I wish they would watch the Tesco's on OKR very closely, as surely no normal human being would want one of their shops run like that.
I am not at all happy about the new tills, I don't want to wait 5 seconds and put my bag on the floor and having to get a person in twice during one self service use is just too much. I actually went to M&S instead, which isn't like me.