Yes Jan the old one - that must have been awful for you...it is really bad. I don't go to the PO to have a product forced onto me- I appreciate the staff may be on commission, but if they are promoting something that should not hold up day to day business
Best of all for me is the Mail Shop (I believe that is what it is called) on Lower Marsh.. The staff always greet you with a smile and a hello, they are kind, courteous, knowledgeable and very helpful and will tell you the best thing to do and explain why.
As their board outside says "Like the Post Office without the queues"
They must be limited in the services they offer but I haven't been disappointed yet