Kory wrote:I too work within the NHS sometimes- and it is mandatory to wear a name badge or id card- however this is just a solution finding icing on the cake - to the real issues raised at Princess St - so I am not going to argue if you think differently. Or I am wrong-because that is not the real issue.
boroughbloke wrote:I know exactly who you mean Kory. I have had similar run ins with the same member of staff, both at the desk and on the phone. Rude, arrogant, lazy, unsympathetic.... everything the receptionist at a doctors surgery should not be. On one occasion I was suffering from chronic back problems that made use of their stair essentially impossible. She pointed me to one of the upstairs surgeries. I pointed out that I couldn't walk up the stairs because of the pain I was in. Her response? "That's not my problem". It took an altercation lasting 5-10 minutes (with a queue building up behind me) before she finally barked at me to go and wait at one of the ground floor rooms. She then turned round, clearly laughing about her behaviour with another member of staff.
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