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Decima Street Surgery

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Sunday 18 October 2020 10.05am
Old surgery was far better had no problem the new lot nothing but problems
Sunday 18 October 2020 7.11pm
So where is good?
Tuesday 20 October 2020 8.57am
I've been with Decima Street for getting on for 20 years. Used to have nothing but praise for them but lately the service has been appalling (as far as I'm concerned). And it would seem to to me that their service has deteriorated since the expansion as part of Nexus.

I has a recent experience (before lockdown) of calling, seeking an appointment, expecting to be told that there would be a wait of several days, even weeks. Instead I was told they didn't have any. Followed by silence - no help or guidance given.

In the meantime they were still accepting new patients! Presumably this means more money into the practice. Just hoping those new patients didn't need any actually help or advice.
Saturday 24 October 2020 11.29am
Reading through the above, the impression given is that Reception facilities at Decima Street Surgery are not fit for purpose. Nexus Health Group would be wise to conduct a review of this ‘service’.
Monday 26 October 2020 12.03am
Totally agree, the service they are providing since becoming part of Nexus Health Group is not very good.
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