I was a regular customer but I'm afraid I've also gone around the corner to Snowsfield. Nothing much wrong with SE1, just not consistently in the same league as the Japanese team who were all trained by Vidal Sassoon. And the head massages are great. Right now at least as well, reasonably easy to get a reservation... no doubt that will change.
A male friend of mine went in there a few weeks back and while his hair was being cut the blond guy who I think is the owner/ manager made sexual innuendos referring to him. One of the girls actually asked him to stop but he carried on. Totally unprofessional and really upset my friend who couldn't get out of there quick enough. The cut wasn't great at all either.