Bumping up an ancient thread here because I just found it on a google search and had something to say on it about Pimlico Plumbers. Obviously different people have had different experiences of them - that will always be the case. My experience was that they quoted an outrageously high price for a boiler replacement in a single story one bed flat. The guy who came round also told me I needed a Vaillant that I checked out on the web - it was powerful enough for a small semi-detached house, way over spec for my needs. I eventually got a small combi installed (and the old one taken away) for £900 - this was in 2005. The Pimlico Plumbers guy quote? £5,000!! <pause> PLUS VAT!!
He came across as a total blagger - and while I was aware enough to know this was a crazy price, I really felt that if he had a desperate/over-nice/naive client and it was the middle of winter (I got lucky and mine conked out in July) - they might have paid.
I called in the same guy Cliff (Coulston) mentioned above to fix my machine. I'd definitely recommend him. He seemed like someone with a lot of experience and who knows what he's doing. He was also friendly and seemed like someone you could genuinely trust. And he wasn't expensive either!
Came across this thread and thought I could add a couple of comments as I run a White goods repair company and could be impartial as we dont currently cover SE postcodes (glotech repairs).
When booking callouts make sure that all charges are checked before hand - this stops anyone bumping up costs when they are at your property and they have you cornered.
Also ask what the charge would be if the appliance was not worth repairing - you could try to fix this cost at a lower price.
Remember that if you try to find someone that will come out for nothing they will make the cost up on parts which might not even be required. Find someone with a sensible labour charge that is fair to both parties. - No one works for nothing
If engineers are incentivised too heavily on the job total cost then there will be inconsistancies between engineers. Also engineers willing to bend the truth will be attracted to these companies by the amount of money they can make. We incentivise the engineers on whether they complete jobs quickly but not if they write the product off. It is however difficult to find out how staff are incentivised.
Remember to ask for how long the work is guaranteed and make sure you get a proper receipt with all the work done (and that you can read it).
Personal recommendations are the best way to go so forums like this are very handy for getting some direction. Sorry if this post is long
I tried Cliff as recomended a few times elewhere on this forum. He arrived this am but refused to do the job, as there is no where to park directly outside my house, even though I directed him to a car-park about 400 yards away. I understand parking is a pain, I was just about to offer him money for the car-park but he just walked off and said there is nothing I can do for you!
So anymore sugestions. I have emailed a few companys for quotes but no response as yet. I think the job is a very simple one in removing a water inlet/filter to clean it but I can't get it off, Zanussi who I rang said get an engineer to do it.
Dont know much about plumbing but when my samsung fridge broke down a goggled for a repairman and there was pimilico plumbers they came out wish they didnt they havent got a clue when it comes to refrigeration the bloke told me i had a faulty compressor and that they werent qualified to regas why are you advetising for fridge repairs if your guys arent compitent or not qualified just pure greed i think anyway got hold of another company agsrefrigeration who came out at price agreed and behold nothing to do with a faulty compressor but something to do with defrost cycle which they replaced appliance works just fine now. I have spoken to a few another people who have all had the same experience with them in regards to fridge repairs they are a JOKE and that all they do is turn up give you some bull and you probably end up chucking the thing away. The moral of the story is a jack of all trades is a master of none if you want a plumber call a plumber if you want a fridge engineer call a FRIDGE ENGINEER or try these guys i found them in which magazine www.agsrefrigeration.co.uk. Tel 07723019161.