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External harddrive quit on me- repair in the area?

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Saturday 16 September 2006 11.29am

PM me if your data is VALUABLE.

Saturday 16 September 2006 11.38am
If you've got some useful info about how to recover data, that's better than those made so far, why not share it on the forum? That way, everyone can make use of it when needed.
Saturday 16 September 2006 12.30pm

If the data is valuable and is lost because Schnake uses the wrong service then who is to blame?

If the disk is not rotating . . . then the platters may need to be removed and read from a different mechanism. (Nigel is correct - laboratory conditions are required)

With Mac hard drives I have successfully restarted 'sticky' drives and restored the data. But this will only work is some cases. In other events I have replaced a failed drive controller to the same effect.

If the drive is external then the PSU may be the problem. In the above instances it may be possible to recover the data for little cost but if any of the above processes is performed badly the platter transfer may not be an option and data could be lost forever.

This is why data recovery is a specialist process and is not as common a requirement now that the cost of disks and backup is low. A disk platter transfer and data restore will cost in the thousands and is therefore worthwhile only if the data is valuable.

Most retail shops will 'have a go' but I am quite sure that they do not have my experience or the experience of a specialist.

I wrote my first programs in 1979 and have worked ever since in a number of IT fields including technical support consultancy.

My advice here is free but I still feel that the OP's data should be treated as valuable until told otherwise. Valuable data on a damaged hard drive must be treated with great care if its ever to be seen again.

I would not like to be the person who Schnake blames for the complete loss of all data on their HD. I am simply offering the advice which any professional and experienced IT consultant would in the circumstances.

Please feel free to correct me if you know something about this subject that I do not.

Saturday 16 September 2006 2.57pm
I'm quite sure you know more than me about IT matters, Le Roi.

My question was whether you would be kind enough to recommend in open forum the name and address of a convenient place - other than the ones so far suggested which clearly found little favour with you - where Schnake could take his hard drive and get the data recovered. That would have been helpful for Schnake, who asked the original question, but also for anyone else who might need that information.
Saturday 16 September 2006 3.25pm
referring to my original post

"google for Hard Disk Data Recovery service. "

Have you tried this?

You will be presented with dataclinic and drivesavers, specialists who can quote and give advice.

How is that not a helpful suggestion?
Saturday 16 September 2006 3.33pm
Perhaps we can concentrate on offering helpful suggestions rather than point-scoring?

Schnake - has there been any progress since you last posted?

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Saturday 16 September 2006 9.38pm
on the micro anvica homepage there is a link to this site
Saturday 16 September 2006 11.58pm
James Hatts wrote:
Perhaps we can concentrate on offering helpful suggestions....


James Hatts wrote:
..rather than point scoring.

I'll get my coat, then.
Sunday 17 September 2006 7.28pm
thanks for all your suggestions.
i took the external hd, which is an iomega run on mac osx to mikro anvika on saturday morning.
let's keep our fingers crossed.
i did find another place which is local, but since mikro anvika came recommended i thought i'd give it a shot.
the data is valuable, but you can't put the price on personal data can you?
mikro anvika charges 120 for recovery, if they are succesful.
the other company, which seems very credible, charges 245 i found out later.
will let you know of the outcome.
the advice i can give is, BACK UP YOUR data, even if your external hd is not that old.
well you live and learn.
thanks again.
Tuesday 19 September 2006 11.27am
fot those of you running Macs I reccomend a utility called applejack this enables Unix to repair file permissions cleans out cache and swap files and verifies preference files.The only downside is that as it is a shell script it has to de done in single user mode and not run within osx.
2.mount the program
3.restart mac press apple s at first chime until screen is grey then release
4.loads of unix code will appear it will stop
5.type applejack AUTO restart
6 press return twice
7.have a cup of tea
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