Can anyone help me as I am pulling my hair out over the congestion charging zones and resident discounts.
I recently moved into Bermondsey Street and in December last year, I was informed that I was inside of the conjestion charging zone and therefore would qualify for the residents discount. To access my flat by car I have to cross the 'Big Fat C' on the road at the Long Lane end because this part of the street is one way traffic only.
To cut a very long and boring story short - the congestion charging bods say that only half of the street (from 179 Bermondsey St) is in the zone and the lower numbers are out side of the zone. I am now on my fourth application, after dozens of calls to the conjestion charging office, where half of the staff agree that I live in the zone and the other half disagree. Most staff admit they are not aware that this part of the street is one way and say that is why it has been marked up as outside of the zone. Then they send me a standard letter telling me that I am not in the zone, even though they said I was!
Has anyone living in the lower property numbers of Bermondsey Street managed to get a residents discount? Or can anyone point me in the right direction to get this sorted!
I live half way up Bermondsey Street beside the park and we're definitely inside the zone. Just got our residents discount confirmation through in fact.
As Zoodle says the boundary is tower bridge road all the way to the big roundabout, so they just don't know what they're talking about! That's Capita for ya
Chris - you are definitely inside the zone. The boundary is Tower Bridge Road. Even if you are 1 meter inside you are in the zone. Take the Jam Factory for example. Even though Green Walk/Rothsay St are dead end roads leading into the complex, they are deemed to be inside the congestion charging zone!!!! What's that if it is not Tfl revenue raising ... Oh yes Mr Livingstone, thankyou for easing the congestion on my driveway!!
Er, Kevin I think you will find that Ken will take all the credit (and critisism) for the congestion charing scheme, so he doesn't need you to fight his battle. I clicked 'yes' to the "has congestion charging scheme had a positive effect on SE1" poll on this site, so I am not against it. The point I am making will be very clear if you go an stand on TBR and look at the entrance to the Jam Factory on both Rothsay St and Green Walk.
I'm having exactly the same problem as yours... I got a letter saying that I live outside of the zone. They are now re-processing the application (after numberous calls and letters) and 2 months later, I've not received anything yet !
In the meantime, I'm driving around, not paying the charge, and am waiting for my first penalty to come through (which strangely has not yet happened) and argue my case in court.
Agree with everyone: All Bermondsey Street is in the zone. May be helpful to know that when you call the CCZ number press 9 (not advertised) and you get through to a human quickly. Can save a lot of time. We are in Bermondsey Square and in the zone without any question.