I would be useful if they could be provided with a link to this forum. Might shake them into some action and perhaps someone might care to offer an explanation here for the woeful nature of the stores stocking regime.
They probably don't care as they're making plenty of profit out of us on cat milk (love it!) etc. Yesterday lunchtime I went in for a few things, went to join the queue, followed it round the shop and ended up by the sandwiches at which point I put the basket back and left!
They serve people that don't queue anyway. Just hang around the tills you can't see form the queue and they'll serve you. Or for amusement, try talking to the thick staff about it who smile and nod and carry on the same.
I bought some Mascarpone a couple of weeks ago and the tub I took from the front had only 3 days to go until the best before date. So I looked further back in the hope I'd find one with a bit longer to live. Instead I found a whole stack that was 3 weeks out of date.
I went to the till and asked for the manager. The girl went for 5 minutes, came back and said the manager was having a break. I said that if the manager didn't come, I'd take the tub straight to Environmental Health. So she came and was very apologetic. I left my card asking her to treat it as a complaint, but I've not heard back. I have, however, seen staff checking the stock more carefully.
Oh I complaint via the Sainsbury website about something else a few months ago (same store) and got a call the next day, an apology, confirmation they had talked to the manager about it and a £20 voucher in the post. So I'd encourage everyone on here to do that too: http://www.sainsburys.co.uk/furniture/contactus/contactus.htm