boroughpaul wrote:is there a post ombudsman or whatever? who is in charge of royal mail in SE1. anyone got a name to complain to?
KM wrote:boroughpaul wrote:is there a post ombudsman or whatever? who is in charge of royal mail in SE1. anyone got a name to complain to?
There is a complaints proceedure on the Royal Mail web site if you are feeling really strong or www.postwatch.co.uk will take you to the independent body that trys to help in these cases.
I ended up writing to Simon Hughes in the end but the relief from postal horrors was only temporary.
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